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Electric Vehicle (EV) Charger
Service & Repair in Kent

We specialise in the installation, maintenance, and repair of electric vehicle charging points

SURVEY | DESIGN | INSTALL

Give Your EV Charger the TLC It Deserves

Your EV charger works hard, exposed to the elements every day, whether it’s scorching sun, freezing cold, or pouring rain. While they’re designed to withstand harsh conditions, a bit of regular care can go a long way in extending their lifespan.

You might not notice any issues until the day your car doesn’t charge overnight due to problems like water damage, wear and tear, or outdated software. That’s where we come in.

Why Service Your EV Charger?

We’ve installed thousands of EV chargers across Kent and the South East, always to the highest standards. But even top-quality chargers need a check-up now and then. Regular maintenance helps prevent unexpected breakdowns and keeps your charger running efficiently.

Our EV Charger Service Package

For just £69 + VAT per charger per year, our comprehensive service includes:

  • Full Inspection: A thorough visual check for wear and tear, damage, or corrosion.
  • Cleaning: Removal of dirt, debris, and moisture from the charging unit.
  • Software Updates: Ensuring your charger is running the latest firmware.
  • Electrical Testing: Checking connections, voltage, and current flow to ensure safety.
  • Cable Check: Inspecting for frayed or damaged charging cables.
  • Waterproofing Check: Ensuring seals and enclosures are intact to prevent water ingress.
  • Performance Testing: Confirming your charger is working efficiently.
  • Safety Assessment: Ensuring compliance with current safety standards.
  • Documentation: Providing a service report detailing any findings or recommendations.

Why Choose Us?

Unlike national installation companies, we pride ourselves on being local, friendly, and always available for aftercare. We’re here to ensure your charger is in tip-top shape so you can charge with confidence.

Book your annual EV charger service today for complete peace of mind!

CALL US: 07903 709032

Regular servicing helps maintain your EV charger’s efficiency and safety. Over time, exposure to the elements can cause wear and tear, which may impact performance. An annual check-up can catch potential issues early, preventing unexpected breakdowns and costly repairs. It also helps extend the lifespan of your charger, ensuring it’s always ready when you need it.

To keep your charger in optimal condition, we recommend servicing it once a year. This frequency is ideal for detecting issues like software glitches, electrical faults, or damage caused by weather exposure. Regular maintenance ensures your charger remains reliable, safe, and compliant with industry standards.

Our comprehensive service includes a thorough inspection of all components, a detailed cleaning to remove dirt and debris, software updates to keep your charger running smoothly, electrical testing for safety, and a final performance check. We also provide a service report, highlighting any recommendations or potential issues.

Yes, we have experience working with a wide range of EV charger brands, including popular models like Tesla, Rolec, Zappi, and more. Our team is fully trained to handle different types of chargers, ensuring your unit receives the best possible care.

If your charger is taking longer to charge, displaying error messages, making unusual noises, or showing signs of physical damage (like cracked casing or worn cables), it’s time for a service. Regular maintenance can resolve these issues before they lead to a complete failure.

An EV charger service typically takes between 60 to 90 minutes, depending on the model and condition of your unit. Our technicians will carry out a thorough check-up to ensure everything is working correctly, so you can get back to charging your vehicle as soon as possible.

No, our servicing is fully compliant with manufacturer guidelines. In fact, regular maintenance can help protect your warranty by ensuring your charger remains in good working condition. We use approved parts and follow best practices, so your warranty stays intact.

Yes, if we identify any faults during our inspection, we can often carry out repairs on-site. For more complex issues, we’ll provide a detailed assessment and arrange a follow-up visit if necessary. Our goal is to get your charger back up and running as quickly as possible.

Our annual service package is priced at £69 + VAT per charger. This includes a full inspection, cleaning, software updates, and testing to ensure your charger is safe and efficient. It’s a small investment for long-term peace of mind.

Booking a service is easy! You can contact us through our website form, give us a call, or send us an email. We’re flexible with timings and can work around your schedule to ensure minimal disruption. Get in touch today to keep your EV charger in top shape!

Keeping your EV charger in good condition ensures reliable and efficient charging. Here are some simple care tips to extend its lifespan:

  1. Regular Cleaning: Wipe down your charger and cables with a dry cloth to remove dirt, dust, and moisture. Avoid using water or harsh chemicals.
  2. Check for Damage: Periodically inspect the cables, external connectors, and unit for signs of wear, fraying, or cracks. Address any issues promptly to prevent further damage.
  3. Weather Protection: While most chargers are weather-resistant, consider adding a cover or installing them in a sheltered area to protect against extreme weather conditions.
  4. Update Software: Ensure your charger’s firmware is up-to-date. Regular updates can improve performance and fix potential bugs. Check with your manufacturer for the latest updates.
  5. Test Charging Performance: Occasionally test the charger’s output by monitoring how long it takes to charge your vehicle. If you notice slower charging times, it may need servicing.
  6. Secure Installation: Ensure the charger is securely mounted and hasn’t shifted or loosened over time. A stable installation helps maintain safety and efficiency.
  7. Use the Right Settings: Familiarise yourself with your charger’s settings, especially if it has features like scheduled charging or energy-saving modes. Using the correct settings can enhance performance and energy efficiency.

By following these simple tips, you can keep your EV charger running smoothly, ensuring you’re always ready to hit the road with a full charge!

We cover the whole of Kent, including all towns and villages within the county. Some of the key areas we serve include:

Ashford, Aylesford, Barham, Birchington, Broadstairs, Canterbury, Chatham, Cranbrook, Dartford, Deal, Dover, Edenbridge, Faversham, Folkestone, Gillingham, Gravesend, Herne Bay, Hythe, Lydd, Maidstone, Margate, Minster, New Romney, Ramsgate, Rochester, Sandwich, Sevenoaks, Sheerness, Sittingbourne, Snodland, Staplehurst, Strood, Swanley, Tenterden, Tonbridge, Tunbridge Wells, West Malling, Westerham, Whitstable

If you’re located elsewhere in Kent, feel free to get in touch, and we’ll be happy to assist you!

We install Ohme and Myenergi Zappi chargers, fully compatible with Intelligent Octopus Go and Octopus Go energy plans.

Great experience using EV Connect SE. Ryan has been great to work with – communicative, clear, responsive, solution-focused, and the standard of work delivered has been spot on. Would definitely recommend and use again! Thanks Ryan

Andy Robins

Google, Review
Great advice, superb work & fab service – highly recommend EVConnect S.E!
Google, Review

Ryan is very friend and professional. Not only giving us his knowledgable advices but also super patient toward our questions. He did a great job installing the charging point, very efficient.

Google, Review

From the first call Ryan from EVConnect S.E provided very straightforward, clear and knowledgeable advice. Their estimate arrived swiftly and the promises made regarding price and time were fully met. On completion they left our site clean & tidy. The handover was concluded with assistance to set up the app, a concise demonstration, and a helpful manual. The team were very personable and a pleasure to work with.

Google, Review

Ryan did a superb job installing our charge point. He responded to our initial enquiry really quickly and was very understanding and explained everything without any pressure. His knowledge and passion is very evident in the high standards of his work, and his aftercare is also fantastic.
Highly recommended – thank you Ryan!

Mike F

Google, Review

Ryan provided an excellent service installing my wall charger. The installation went smoothly. There was an issue pairing with my wifi but a call to the manufacturer resolved the issue and Ryan followed up the next day to check everything was ok. Excellent service and would highly recommend EV Connect SE.

Nigel Kirkham

Google, Review

We were very pleased with the service we received from Ryan at EV Connect. He was able to supply a bespoke installation, with an excellent product and a competitive price.

Ken & Sue

Google, Review